Business processes are the backbone of a business’ operations and are what, ultimately, allow a business to deliver products or services to their customers. Processes are generally a series of repeatable activities or tasks and, over time, the processes that we use can require some work to ensure that they are still relevant, efficient and fit for purpose. Processes that are not, can lead to monetary losses, missed deadlines, a reduction in quality of both the products that we deliver and the services that we offer.
Within this White Paper, we introduce you to Business Process Improvement and how to achieve it, as well as introduce the Lean Six Sigma methodology.