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Why Choose Us?
We deliver training solutions that help people and organisations build their skills to gain real and lasting benefits. We’re proud that more than 98% of people who attend our courses would recommend them to others.
All trainers engaged by MetaPM Learning have been project managers, program managers or consultants and have extensive knowledge and experience which they bring to their training and consulting work. If a student is not happy with the course they have attended at any time; we will invite them to reattend the training again.
Price Match Guaranteed
If you find the same course advertised with the same inclusions we will match the quote and beat it by 10%
Foundation Exam Guarantee
If you fail the Foundation exam first time you will be able to resit the exam free of charge. Students are required to sit the exam within 30 days of attending the training.
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Quality Guaranteed
MetaPM places great emphasis on quality trainers and teaching, directly resulting in our delegates successfully completing and passing their exams on their first attempt. In the unlikely event of a failure, we will provide additional training and coaching until you pass the exam.
Available Delivery Methods
Classroom Training
We deliver training on-site at client locations throughout Australia. We offer a full schedule of public courses via our training centre in Melbourne CBD.
Virtual & Hybrid Delivery
Our virtual classrooms are designed to deliver a highly effective and comprehensive learning experience for students, in the comfort of their own environment.
Course Outcomes
Upon course completion, participants will be able to:
- Explain how ITIL® can be used to enhance the quality of IT service management within their organisation
- Learn a common language of terms that are spoken across thousands of companies worldwide
- Develop an understanding of how all of the departments and sections within IT work together to deliver services
“The delivery of the ITIL® Foundation course was fantastic. I loved every bit of it. The best bit was I received the news that I passed the exam. A big thank you to the MetaPM team”
Course Curriculum
The Foundation Course is delivered over three days and ensures you are educated on service management best practices, utilizing processes, terminology, and methods that are common in modern IT.
- Topic 1: The structure and benefits of the ITIL® 4 framework
- Topic 2: The ITIL® Service Value System
- Topic 3: Value and value co-creation
- Topic 4: The four dimensions of service management
- Topic 5: Organisations and people
- Topic 6: Information and technology
- Topic 7: Partners and suppliers
- Topic 8: Value streams and processes
- Topic 9: The ITIL® guiding principles
- Topic 10: General management practices
- Topic 11: Service management practices
- Topic 12: Technical management practices
Learn more about this course.
Don’t Take Our Word For It
“I phoned MetaPM and from that very first interaction with the front desk and then being put through to the key areas of responsibility, it was an incredibly positive experience. I would highly recommend MetaPM to anyone in a similar situation who is going from ground zero to wanting to launch the rocket in project management because our experience was nothing but first class.”
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“I would highly recommend MetaPM to anyone who asks, and I will continue to use them myself. I find that the organisation has strong professionals that are lovely people to work with and they go above and beyond what I have contracted them to do to help make me and my delivery a success. I can’t speak highly enough of them.”
“I have been working with MetaPM on and off for just over 10 years. They seem to have more subject matter of expertise around portfolio, programme, and project management [and] they seem to be more flexible than the bigger consultants that you work with. You won’t get another consultant that has that capability in-house, so I highly recommend them to any company.”
clients
Upskill Your Workforce
We provide organiations with the skills to innovate faster and create progress. Here are some of out past and present clients.
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Select Courses
$2,050
November 27 - November 29
Virtual
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Online
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Download Course Outline
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Frequently Asked Questions
I can’t find / see any courses on the schedule for later in the year – how do I place my registration?
Our course schedule is published every six months, if there is a date or course title that is not available please contact our training team on 1800 800 436 who will be able to assist you.
I need to change my course attendance – how do I do this?
Please refer to the MetaPM Terms & Conditions for details related to Transferring, Cancelling, or Substituting your course attendance.
Courses that have been paid for and not attended will be held in credit for a period not exceeding 1 year from the original course date. Failure to reschedule attendance will result in the full fee being forfeited after such time.
I would like to make a booking for a group of people – how do I do this?
MetaPM offers in-house (i.e. private) and/or tailored training either on-site at our premises or off-site at your premises for groups of min 6 or more people across all of our subjects.
For more information about a tailored learning solution for your organisation please contact MetaPM Enquiries.
My organisation needs to purchase training opportunities in bulk – is this possible?
Corporate Training Credits can be arranged with organisations that have varied and ongoing training needs. A pre-paid training budget can be drawn from accessible and flexible training options suitable for larger volumes of staff across multiple departments who can’t all get away from work at the same time. Credits can be used against both public and private training options.
For more information about a pre-paid learning solution for your organisation please contact MetaPM Enquiries.
Where is the training venue located?
MetaPM Offices and Training Rooms are located at Level 3/420 Collins Street, Melbourne VIC.
Can I retake my exam if I fail?
Foundation Exams - MetaPM places great emphasis on quality trainers and teaching, directly resulting in 95% of delegates successfully completing the Foundation exam on their first attempt.
In the unlikely event you fail the Foundation exam MetaPM will provide the student with the opportunity to retake the training and exam free of charge.
Additional charges of $600 will apply for any further attempts
Please note students are required to attend a minimum of 80% of the Foundation course and to complete all of the homework and tasks as required in order to be eligible for a free-of-charge second attempt.
Practitioner Exams - We don’t deny that the Practitioner exam is the harder of the two, and again our high standards for trainers and teaching mean that you will be in the best position possible to successfully pass the Practitioner exam. Additional charges will apply to re-sit this one, though we will happily arrange further coaching for you at no charge.
Students are required to attend the entire Practitioner course and to complete all homework and tasks in order to be in the best position to take the Practitioner exam.
Learn more about this course.
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