Staff Testimonials – Darren Clifford’s Story


Meet Darren Clifford

Senior Business Analyst

With MetaPM since 2015

MetaPM clients that Darren has worked with:

  • Sportsbet
  • Australian Catholic University
  • Charles Sturt University
  • Catholic Church Insurance

Darren Clifford

What do you enjoy most about working @ MetaPM?

The people, both MetaPM and clients. Projects come and go but it’s the people that you worked with that you remember. They’re the ones that you catch-up for lunch or drinks when the projects’ long since delivered.

If you were to describe our company in 3 words, what would they be?

Expert Project Delivery.

What do you like most about your job?

I love the variety. Not just in clients but in tasks and projects. I’m not one for daily routine and I like to be challenged. I like that my projects are all different and that I meet and interact with different people, different industries, and different ways of working. Every day is both a learning and teaching experience.

What does a typical working day look like for you?

It really depends on the project but it always involves client interaction. Whether it be a workshop with the business, review with a technical team, or a demonstration from a vendor. Rare are the times when I am sitting at my computer for the entire day.

What is one of the most interesting tasks / projects you have worked on?

I’ve worked for clients from on-line wagering, to higher education, and to insurance companies. I think that when you’ve worked at Sportsbet and Catholic Church Insurance, it’s fair to say that you’ve covered a wide the range of clients. I’d say that Sportsbet was the most interesting client mostly because I have an interest in sports even though my project wasn’t related to the betting, it was still a great environment.

If you were to recommend us to someone who would it be and why?

I have recommended MetaPM to a number of my former colleagues. Some have been employed for contracts and some are still waiting for the right opportunity. It is a great place to work and the support available to consultants is amazing. The BA practice is growing and it’s a good time to be part of it.

What led you to become a consultant?

My first full-time job was with a consulting firm. So, really, it’s how I thought work was in the IT industry. I enjoyed the project based work and moving around with different clients. I’ve worked at organisations before as part of the IT department but missed the variety that consulting brings. I also enjoy the client interaction and stakeholder management side of the roles. It’s something I found I had an aptitude for and have really tried to build on that.

What gives you the greatest satisfaction in your role?

There are a number of elements from which I draw satisfaction. One is the feeling when the requirements that you’ve created come to fruition in a solution. Another is that point when a BA becomes a trusted advisor to the business. To know that you have earned the confidence of the business is something else. It’s even more meaningful when it is in an industry that you’ve never worked in before.

What’s one interesting thing about you that not many people know of?

I love Karaoke. I absolutely suck at singing but I will willingly get up and sing karaoke stone cold sober. The one thing that I think ruins karaoke nights are people that can really sing. Rack off and go try out for The Voice or X-Factor and stop ruining everyone’s fun. Good karaoke nights become sing-a-longs for everyone in the room.

Staff Testimonials – Jonny Bithell’s Story


Meet Jonny Bithell

Project Management Consultant

With MetaPM since 2016

MetaPM clients that Jonny has worked with:

  • Victorian Managed Insurance Asscoiation
  • The University of Melbourne
  • Bupa
  • Telstra

Jonny Bithell

What do you enjoy most about working @ MetaPM

Being part of the MetaPM family, and it is family, allows me to go to work knowing I have a challenge ahead, security in the role, and a strong team behind me; ultimately enabling me to deliver a great service to our clients and strategic partners. The company offers a diverse set of opportunities across all Industries, including Government, Education, Telco and Insurance Sectors, to mention but a few. My experiences alone has seen my delivering an Agile technical implementation in one client to acting as a scheduler across large digital transformation programme in another. To enable this, MetaPM provide an extremely strong support team behind the scenes, providing access to specialist SMEs and Senior Practice Managers when required, a knowledge management portal for each practice providing relevant templates and supporting literature, or even just a reassuring phone call allowing you to query your thinking or approach to relevant activities or issues. MetaPM really take the time to be a part of your work life, whilst also making sure this is balanced with your home life. They want you to be successful and do their upmost to provide the foundations to enable this!

If you were to describe our company in 3 words, what would they be?

Loyal, Honest, Humble.

What do you like most about your job?

Variety of the role, the people I work with, and the consistent challenge. It may get hectic at times but I certainly don’t get bored… you just don’t have time!

What does a typical working day look like for you?

A typical working day involves a morning gym or yoga session in order to get mind and body primed for the day; finding that inner Zen everyone seems to talk about. Next step and I must state usually my most enjoyable part of the day, I find myself attempting to squeeze onto one of Melbourne’s most spacious Trams! Into the office for 0830hrs to start the day with emails and a nice cup of tea (note as an Englishman only the finest UK imported tea bags will suffice). In my current role as an Integrator for Telstra, working within Cloud services, I am responsible for getting a project and its solution operationally accepted by the business. Working across multiple projects, my daily activities will vary depending on the type and stages of each of these projects.

Usually, my day entails engaging the operational teams and SMEs across L1, L2, L3, L4 (and Vendor where applicable), on behalf of the project, to ensure the project deliverables are created, reviewed, and endorsed. Types of deliverables include Scope, Business cases, Solution Designs (SAD & DLDs), Support Plans and Operate Models. To close, this culminates in the final project stage gate, where I am responsible for ensuring Operations formally confirm their ‘Acceptance to Operate’ (ATO) and the project can Go-Live.

My days are always extremely varied and require me to engage with all kinds of stakeholders within the business, alongside external vendors. With this Client also being Globally located, I can find myself engaging and managing resources in Sydney, Adelaide, India, and even the UK, all in a single day!

My day closes, usually, around 1800hrs, with a quick catch up on emails and ensuring my calendar is up to date for the next 2-3 days. I also ensure I write a single bullet point outcome that I intend to achieve for each of the next day’s meeting. This is something I picked up and really works in focusing the mind for the next day.

What is one of the most interesting tasks / projects you have worked on?

My first role with MetaPM involved me leading the design and development of a Risk Scorecard Framework and Assessment Tool with one of our Government Clients, to be rolled out to all Victorian Government agencies. This project involved me conducting a procurement process to identify and engage the appropriate solution in the marketplace whilst ensuring all of the governance and strict requirements around public procurement were adhered to – challenging but good fun!

If you were to recommend us to someone who would it be and why?

I think I stated this in why I enjoy working @ MetaPM, but I will summarise:

  • It is more than an organisation
  • You are not a number
  • People care about what you do
  • No one wants you to fail
  • You are set up to succeed

With the required professional skills, a good work ethos and a great sense of humour, MetaPM’s the perfect place to make your next career move!

What led you to become a consultant?

A career in consulting interested me due to the variety and dynamic nature of the role. As someone who always wants to be busy, this role allows me to work with lots of different people, face new and difficult challenges, and finally experience diverse business cultures and environments.

These facets of the job will mould and shape my career; and are applicable to any future role I may find myself in!

What gives you the greatest satisfaction in your role?

Prior to coming to Australia, previous roles included leading projects at Clarks, a well-known global footwear brand, and a brief role in the UK Royal Air Force Reserves. Both these experiences involved me working with people, all with the aim of achieving a common goal.
The fact I can continue to do this every day with MetaPM and the clients we work with, makes working for a living worth it!

What’s one interesting thing about you that not many people know of?

I’ve got ginger hair … turns out you get stick in Australia too. :)

Staff Testimonial – Sara Hollis’ Story


Meet Sara Hollis

Business Analyst

With MetaPM since 2016

MetaPM clients that Sara has worked with:

  • City of Port Phillip

Sara Hollis

What do you enjoy most about working @ MetaPM

The culture. I have found MetaPM to be an extremely supportive organisation that genuinely treats its employees as its greatest assets. I have no doubts that if I was having difficulties with anything at my client site that there would be a number of people I could turn to for help and advice.

If you were to describe our company in 3 words, what would they be?

  • Motivated
  • Professional
  • Supportive

What do you like most about your job?

I love the challenge of working on complex projects and managing stakeholders and requirements from a wide range of business areas.

What does a typical working day look like for you?

My typical day would see me working on-site with one of our clients, City of Port Phillip. I’m currently working as the Lead BA on an Asset Management Transformation Project which is currently in planning stages.

What is one of the most interesting tasks / projects you have worked on?

This client engagement is the first I’ve been involved with through MetaPM, so my experience has been primarily the Asset Management Transformation Project. This project is expected to span approximately 3 years and will impact staff, systems and data across the organisation.

If you were to recommend us to someone who would it be and why?

I would recommend MetaPM to contractors who are looking for new opportunities. MetaPM have been extremely supportive of me, both in helping me to find the right role for my skills and in supporting me in my role once I’ve started. I’ve found this to be a much more positive experience than that offered by any other recruitment or consultancy service I’ve been exposed to.

What led you to become a consultant?

I was drawn to the flexibility of consulting and the opportunity to apply my skills to projects in different industries.

What gives you the greatest satisfaction in your role?

Working with a client in the public sector, I get great satisfaction in knowing that the work I’m doing will be helping my client to more efficiently provide services to the wider community.

What’s one interesting thing about you that not many people know of?

I’m not entirely sure what people would find interesting! I’m a passable salsa dancer and I love playing board games in my spare time.