MetaNewsletter – March 2018

MetaNewsletter – March 2018

In this month’s edition of the MetaNewsletter, learn about DevOps through an invitation to a half-day introductory session, as well as a whitepaper on how DevOps and ITIL can help your next IT initiative. Also, are you looking to sharpen your axe? Then take advantage of our Easter training special and get 20% off of our training courses. As always, you can also find all of our upcoming courses, news and employment opportunities.

Never miss a MetaPM Newsletter by subscribing to MetaPM’s mailing list. Subscribe here.

 

 

MetaNewsletter - March

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Whitepaper – ITIL and DevOps

ITIL and DevOps – Whitepaper

Increased organization-wide awareness of the benefits of DevOps practices, including at board-level, is beginning to allow ITSM professionals to approach their service improvement initiatives with the requisite support from their stakeholders.

In Part 1 of this paper, we will explore the journey that organizations have taken when moving from reactive fire-fighting IT processes to a service-based approach of delivering value using IT capabilities, and the challenges this has presented. We will also explore the alignment of software development and ITSM, and introduce key DevOps concepts in the context of ITSM.

In Part 2, we will go into more depth to explore specific DevOps practices, and how to best leverage these to improve the organization’s ITSM capabilities. In addition, we will look at ways the service mind-set brings additional value to organizations who adopt DevOps practices.

Finally, in Part 3, we will finish with a suggestion for how IT operations teams could rethink their role in the wider context of the organization, to become true business enablers for the whole service delivery value chain.

 

 

 

 

ITIL and DevOps


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MetaPM ITIL courses are publically delivered at the MetaPM Training Centre, and can also be delivered at client sites. MetaPM can tailor the material for in-house courses to groups of 6 or more to suit individual client needs. If you are eager to learn how to apply the ITIL framework to your organisation, look no further than MetaPM. Course dates, pricing, registration and special offers are available on our website. Individual registrations can be made online, here. We welcome the opportunity to quote for in-house group learning sessions.

P: 1800 800 438 or (03) 8640 5700

E: [email protected]

This whitepaper was first published by AXELOS in 2017 and is their copyright.

MetaNewsletter – February 2018

MetaNewsletter – February 2018

In this month’s edition of the MetaNewsletter, we are sharing a number of our useful project templates that could assist you with your next project. We are also giving out an exclusive training discount on MetaPM’s training courses to our loyal subscribers. As always, you can also find all of our upcoming courses, news and employment opportunities.

Never miss a MetaPM Newsletter by subscribing to MetaPM’s mailing list. Subscribe here.

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MetaPM Benefits Management Templates

benefits management

Benefits Management allows organisations to determine the true value that is produced from a project or program.  It is important to identify, define, plan, track and realise business benefits, before, during and after a project/program. Do you need assistance or guidance with your benefits management process, try the below templates.

Benefits Realisation Template Here

Benefits Management Strategy Template Here

Benefits Profile Template Here

Benefits Map Template Here

Or get in touch with us at  [email protected] or on 1800 800 436 to discuss how MetaPM can assist with your Benefits Management.

MetaPM also runs the Managing Benefits Foundation and Practitioner Course, which is a Benefits Management guide intended to assist managers and practitioners and their organisations. Learn more and register here.

Business Case – The Art and Science of Decision Making

Business Case – The Art and Science of Decision Making  

We all make decisions at some stage of our life that can vary from moving to a new city, choosing a new car, buying a house or even choosing the right life partner. In all these decisions, we review the value we get from the investment we make. The value can be a financial gain or happiness or comfort or any other parameter we choose, and the investment can be financial, time or efforts.

However, in the commercial world, the art science of decision making for big investment involves deep thinking. A business has a goal and vision to be fulfilled, supported by the right strategy. With the constraints of time, talent and finance, the decisions are made based on the most valuable investment to achieve the goals.

A business case is a tool to identify the value realised from an investment. A good business case must address the below parameters:

CONTEXT – the business case must provide the background information of the problem or the opportunity to be addressed. It must explain the root cause and impact of the problem on the current situation or the reason to tap a new opportunity. If the problem is not related to support the current strategy, it is most likely considered as a low priority.

CLARITY – the business case must clarify that the problem the options to address the problem. It also needs to provide clarity on how the proposed solution will address the root cause of the problem.

JUSTIFICATION – the business case must justify the investment in solving the problem it involves the detailed analysis of the cost, benefits, return on investment and payback period of the investment. It should also provide any risks, the leadership must be aware of. The degree of detail included in the Business Case should be appropriate to the size and complexity of the proposal.

Also, keep it in mind, the rejection of a business case doesn’t mean, the executive team don’t perceive the problem or believe in the opportunity but based on the information, they see more value in investing the limited fund somewhere else than this one. Your job is to help the executive team make the right decision.

Developing the Business Case?

In PRINCE2, the Business Case is developed at the beginning of the project and maintained throughout the life of the project, being formally verified by the Project Board at each key decision point, such as End Stage Assessments, and confirmed throughout the life of the project.

Often, little detail is available when the first version of the Business Case is documented. For example, a project to address process changes may also require supporting software changes however the cost and extent of the software development will not be known until detailed business requirements are developed and analysed.

The Business Case is at the centre of any impact assessment of risks, issues and changes by asking the question: how will this risk, issue or change affect the viability of the Business Case and the business objectives and benefits being sought.

This diagram represents the development path for the Business Case:

P2 Business Case

Business Case Diagram, PRINCE2® 2009, AXELOS Limited 

In this context:

  • Develop means getting the right information upon which decisions can be made
  • Verify means assessing whether the project is (still) worthwhile
  • Maintain means to update the Business Case with actual costs and benefits and current forecasts for costs and benefits
  • Confirm means assessing whether the intended benefits have been (or will be) realised. Confirming benefits will mostly take place post-project.

Types of Business Cases

The reasons for undertaking projects vary enormously and are largely driven by their environment. The nature of the project will determine the objectives that will be used to verify the desirability of the project and later to confirm that the project’s products met the objectives. Such objectives will be measured differently depending on the type of project. For example:

  • Compulsory project – i.e. Maybe required by legislation, i.e. Change in the OH&S Act etc…
  • Not-for-profit project – i.e. Maybe measured against non-financial benefits i.e. Increase in holistic service delivery to constituents.
  • Evolving project – i.e. This is where you do not know what / where you may end up – “unknown unknown!”
  • Customer / supplier project – Typical project where we have a customer and a supplier contractual arrangement – and will more often be based on financial benefits.
  • Multi-organisation project – i.e. A joint project across organisations i.e. MYKI ticketing project in Victoria.

Regardless of the type of measure in place – the basic question of remains, whether the anticipated benefits are more desirable, viable and achievable? Or are there other options available?


 

Looking to implement a business case for an upcoming project? Try using MetaPM’s Business Case Template.

Download MetaPM’s Business Case Template here

Or get in touch with MetaPM’s Associate-Director of Business Analysis and Business Case Capability Lead, Rohit Sayal at  [email protected] or on 1800 800 436 to discuss how MetaPM can assist with your next Business Case.

MetaNewsletter – October 2017

MetaNewsletter – October 2017

Don’t miss our special 20% end of year course discount in our latest MetaNewsletter. Also in this month’s edition, you can download two presentations from events that MetaPM held in the last month, as well as learning about all the upcoming courses, news and employment opportunities at MetaPM.

Never miss a MetaPM Newsletter by subscribing to MetaPM’s mailing list. Subscribe here.

Newseltter Preview October

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PRINCE2 2017 – What’s the Difference?

PRINCE2 2017 – What’s the Difference?

By David Schrapel, PRINCE2 Trainer – MetaPM

PRINCE2 is widely considered the leading project management method. In July, AXELOS, the accrediting body of PRINCE2, launched their first update of PRINCE2 since 2009. As one of the leading providers of PRINCE2 Certification in Melbourne, MetaPM is one of the first organisations to now offer the new updated PRINCE2 2017 Foundation and Practitioner Courses.

On September 20, MetaPM hosted a briefing session on the changes between the old PRINCE2 syllabus and the new 2017 update.

You can download the presentations from the briefing by downloading below.

Briefing Session Presentation

PRINCE2 2017

 

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MetaPM Newsletter – August 2017

MetaPM Newsletter – August 2017

In this month’s edition of the MetaPM Newsletter, we will be highlighting the new update of PRINCE2, as well as all the upcoming courses, news and employment opportunities at MetaPM.

PRINCE2 is widely considered the leading project management method. In July, AXELOS, the accrediting body of PRINCE2, launched their first update of PRINCE2 since 2009. As a leading provider of PRINCE2 Certification in Melbourne, MetaPM is one of the first organisations to now offer the new updated PRINCE2 2017 Foundation and Practitioner Courses.

Never miss a MetaPM Newsletter by subscribing to MetaPM’s mailing list. Subscribe here.

PRINCE2 Neswletter

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Enterprise Project Management and Strategy – MetaBreakfast Presentation

Enterprise Project Management and Strategy – MetaBreakfast Presentation

By Rob Loader, Director of Capital Planning & Delivery – Telstra | Dallas Wilkinson, Principal Consultant, MetaPM

On September 14, 2017, MetaPM hosted a Metabreakfast Seminar Event on the topic of ‘Enterprise Project Management and Strategy’. We were very fortunate to have Rob Loader, the Director of Capital Planning & Delivery at Telstra, provide his insights on the topic and how it relates to Telstra. Dallas Wilkinson, a Principal Consultant at MetaPM also presented, providing a high-level overview on the correlation of EPM and organisational strategy.

You can download the presentations from the seminar by downloading below.

Enterprise Project Management

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